7 Tips To Reduce Your Turnover

Turnover. What can you do to control our fix your tunover problem?

1. Make mangers accountable for retention: Often times, restaurant owners are concerned about financial results at the expense of employee turnover. What they fail to realize is that constant turnover is crippling their operation.Hight turnover leads to poor service and low employee moral. Do you want unhappy employees to service your customers?

2. Train managers to establish and develop retention skills  instaed of simply following policies and procedures. So Often I see restaurant operators enforcing policies that encourage employee turnover.

3. Improve hiring and selection: By imporving the selection process you increase your chances of finding the right employee for the job. This can dramatically reduice turnover.

4. Bolster recruiting efforts: Use all the tools available to recruit the best talent.

5. Increase efforts to retain top talent: You have a lot of money and time invested in your top employees. Take the time to do all you can to retain them.

6. Re-energize and refocus retention programs: Good companies have great mangers. Good front-line managers imporve employee retention. Managers must gain retention skills, which are distinct from general manager competencies. Managers must be retention monitors, trust builders, "empowerers", and experts in demonstarting and promoting flexibility.

7. Make turnover reduction part of your organization's cultutre, not just a short-term campaign.

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